F.A.Q.
Here are some frequently asked questions:
When should I finalize my order?
As a full-service caterer, Macklin's is available to deliver any time and anywhere. Macklin’s Catering Co. requests that all orders be placed by 12 p.m. the day before delivery. We can often accommodate last-minute requests, but they are subject to a higher service fee.
What is your cancellation policy?
A 24-hour cancellation notice is required. Macklin’s Catering Co. makes every effort to honor cancellations, but if food prep has begun, a minimum fee of 50% will be charged.
Will Macklin’s Catering Co. make menu substitutions?
Menu substitutions may be necessary if any ingredient is unavailable or unsatisfactory.
What is the order minimum?
There is a ten-person minimum for all orders.
What are your fees?
Delivery Fees start at $30.
Service Fee- 20%
Service Staff- $40/hour
Chef- $50/hour
What payment methods are available?
Macklin's Catering accepts business checks, American Express, Visa, Mastercard, and Discover. You may set up automatic billing or pay per order.